Compliments and comments:
We welcome your comments and compliments as they help us to improve and ensure we best serve your needs. Hearing about what you think we did well and what you think we can improve will help us to deliver an effective service.
You can let the Principal know of any compliments or comments by:
- Phoning, emailing or posting details to the academy.
To contact staff at the academy, please email firstname.lastname@example.org or telephone reception 01777 861618
Concerns and complaints:
We encourage you to make contact with any member of staff regarding a concern, your concern will then be followed up by the member of staff you have made contact with. However, it may be easiest to get in touch with your child’s tutor, Head of College or subject teacher so that the problem can be discussed and addressed.
You can let the Principal know about your concern by the same means as submitting a compliment or comment via our enquiry form. Please click here to submit a comment or complaint.
If you have a complaint, we will follow the procedure as outlined in the complaints policy. Please click here to view the complaints policy.